Contact
Customer Service
At Gear Town, our customer service is available 24 hours a day, 7 days a week.
You can expect a response from us within 24 hours.
Email: contact@geartown.eu
When will my order be shipped?
Orders are typically shipped within 1-3 days after the date of purchase.
How will I receive my tracking information?
Tracking information for your order will be provided through email. Please ensure that the email address associated with your order is accurate to receive timely updates.
Can I modify or cancel my order after it has been placed?
Once an order is placed, modifications or cancellations may not be possible due to our fast processing times. We recommend reviewing your order carefully before confirming the purchase.
Do you offer international shipping?
Yes, Gear Town provides international shipping. Shipping rates and delivery times may vary depending on the destination.
What payment methods do you accept?
We accept a variety of payment methods. You can find the full list of accepted payment methods during the checkout process.
How can I initiate a return or exchange?
If you need to return or exchange an item, you have 14 days to return it.
Are there any additional costs, such as customs duties, for international orders?
Additional costs such as customs duties or taxes may apply to international orders. Customers are responsible for any applicable fees imposed by their country's customs regulations.
Is there a warranty on the products sold by Gear Town?
Gear Town stands behind the quality of its products. Some items come with a manufacturer's warranty. Check the product description or contact our customer support for specific warranty information.